FAQ

You have questions, we have answers.

General Questions

Am I eligible for a refund after my class has started?

Yes, we provide our students with the opportunity to receive a full-refund after their class has started.
 
The process is pretty painless too! Let us know that you would like a refund within the first 3 hours of your class and we will give you your money back – no questions asked.

For more information, please review the “Risk-Free Training and Hassle-Free Refunds” section of our Terms & Conditions.

Can I reschedule my training for a more convenient date?

Yes, we can reschedule your training.
 
Students who are registered for an upcoming training event can reschedule for another date or transfer their student registration to another person. Simply send any rescheduling matters to info@intrinsecsecurity.com

PLEASE NOTE: Sorry, but in the event of a “no show” by the student, where they fail to attend their course, there will be no guarantee that we can reschedule you for another date. The registered student has the responsibility to ensure they comply with the cancellation policy, including providing notice of any changes to the registration information.

Can I cancel my class registration?

Yes, you can cancel your course registration.
 
If you are unable to attend your course for any particular reason (e.g. scheduling conflict, illness, zombie apocalypse, etc.) and would like to cancel, Intrinsec will do everything in our power to make your experience with us great – even if it’s shorter than expected!

Since there is a limit to the number of attendees we can host per class, we ask those who are interested in canceling their registration to provide Intrinsec with a written cancellation notice by at least 10 full business days prior to when the class is scheduled to start. In the event where you need to cancel your course registration please email us at: info@intrinsecsecurity.com.

Is Intrinsec official partners with any organizations?

Yes, Intrinsec is official training partners with the following five organizations: ISACA, (ISC)², CompTIA, EC-Council and Cloud Security Alliance.
 
If you’re interested in learning more, we invite you to check our the Partners section of our Company page.

Does Intrinsec provide team training services?

Yes, Intrinsec is able to provide team training and group registrations for any of the courses we provide.
 
Intrinsec is able to provide group training for any of the courses listed on this website, including our partners certification prep courses. To learn more about the courses we provide please visit our Course page. Alternatively, you can also contact us and we’ll answer all of your questions.

SUBMIT A QUESTION

Complete the form below to submit any questions you have!